Our Frequently Asked Questions cover the most popular topics we see in our day to day business. Get quick answers about heating and cooling products, our services, how to make your home comfortable, how to lower your utility bills, and more. If you don’t find the answers you are looking for, click here, and let us know what information you need and we will be happy to provide it for you.

Why should I care about efficiency?

The total cost of an appliance has three components; the purchase price, the cost of repairs and maintenance, and the cost to operate it. The more energy efficient an appliance is, the less it costs to run and the lower your utility bills. Using less energy is good for the environment too; it can reduce air pollution and help conserve natural resources.

Is there really that much difference among the various models on the market?

All products must meet minimum energy efficiency statndards set by the Department of Energy, but many products beat the standard, use even less energy, and cost less to run.

What makes one system more efficient than another?

Most of the differences are on the inside; in the motors, compressors, pumps, and valves, so even if two models look the same from the outside, these less obvious features can mean a big difference in your monthly utility bills.

How can I be sure efficiency claims are not just sales hype?

Manufacturers must use standard tests developed by the Department of Energy to prove the efficiency of their products. Many have these tests performed by independent laboratories. The test results are reported on the EnergyGuide labels, and through fact sheets provided by the manufacturers or in industry association directories.